Feedback

We at Thrill Of The Grill aim to bring all of our customers the very best value for money, services and food around Yorkshire. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

We always use you as we are very happy with the quality of your food.but today i ordered boneless box, chicken tikka with donner on nan and cheesey chips.i ordered about half 5 and asked for delivery for 7.it was 35 minutes late and cold I paid 3.60 for cheese chips as a xtra and I'm sorry to say there must of been 2 flakes of cheese on them..also cold...chicken burger was cold also the lettuce was soggy and brown..I can only assume it had taken the heat out of the chicken fillet ,.I am really disappointed tonight and I really hope it does not happen again. I would like a response from the manager.thankyou

Fred , 16 Jan 2021

Not usual standard Pizza almost cold on arrival needed reheating, and long delivery time. Not very deep pan either

Alan, 15 Jan 2021

B

Megan, 13 Jan 2021

Used this shop for years now and apart from forgetting the odd can of pop awesome!! Pizzas are by far the best in castleford highly recommended

Kriss, 09 Jan 2021

all ways happy with food

Diane, 08 Jan 2021

Always tasty, great pizzas

Kat, 05 Jan 2021

Excellent food and service

Craig, 30 Dec 2020

Been 30 minutes over the time they said and still wait for my food

David, 26 Dec 2020

Food was cold and late

Gary, 24 Dec 2020

Epic place small but amazing taste

Gary, 17 Dec 2020

Best pizzas around

Jon, 12 Dec 2020

Anazing food carnt fault it

Codie , 12 Dec 2020

Still waiting and brought wrong order

Dave, 12 Dec 2020

Delivered the wrong order and still Not received our order

Dave, 12 Dec 2020

Fantastic service and. Quality

Michael, 05 Dec 2020

lovely food!

Emma, 04 Dec 2020

foodHub

took 80 mins to be delivered, when it did, it was a taxi driver who also charged us more than it was supposed to be.. food was stone cold and has to be microwaved

Ian, 04 Dec 2020

Usually always fantastic but tonight the pizza was sloppy and couldn't be lifted up without all the topping falling off. I called to request if it could be sent earlier than the requested time and politely the lovely man said he would get it delivered ASAP. It came 5 mins before requested time. I have never ordered dessert (oreo cheesecake) but tonight I did for the kids. They have said it was amazing, only issue is the price paid and the slice was quite small. I will order again and hope that feedback in reviews shows a positive improvement.

Pamela, 03 Dec 2020

Ordered tonight, more for a dessert rather than food (as the food is just getting worse and worse).... Ordered a Jam Roly Poly.... Recieved a cheap horrible Swiss roll. False advertisement. Nothing alike. Ordered an Orea cheesecake, was sent a Ferrero Rocher one as they had run out of oreo, no notification of this at all... Yeh if your thinking the same as we were, yes they contain nuts, yes it could have literally killed someone. (luckily no allergy here) Pointed this out to them, "you didn't mark any allergies". 1 - Nothing we ordered had nuts in. 2. How do you know the person ordering didn't forget to mark it. 3. The person ordering could have been using the app for the first time and missed the allergy section. To to top it off the cheesecake was frozen. When we called to complain we were told to put the cheesecake in the MICROWAVE. Lost all faith in this place now. We used to recommend to everyone. Now we won't order from here again and will warn others.

Dan, 29 Nov 2020

Always good to us!

Becca, 27 Nov 2020

Pollo fungi pizza ordered was not the pizza delivered in the order dated 26.11.20 I think it was farmhouse that was sent.

Caroline, 26 Nov 2020

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Rachel, 20 Nov 2020

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Rachel, 20 Nov 2020

Used for years. Best pizzas by far

Thomas, 18 Nov 2020

foodHub


Irek, 16 Nov 2020

Best takeaway around

Paul, 14 Nov 2020